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Health Literacy Innovations in the News

Pediatrics Nursing News, March 7, 2011: “Web Woes: The Internet's appeal — information at your fingertips — can be a drawback for consumers surfing for reliable health information”

Washington Post, March 1, 2011: “Many Americans have poor health literacy”

Oct. 28, 2010: “UCLA Anderson's Dr. Ariella Herman Receives Health Literacy Champions Award”

WSJ, July 6, 2010: “Taking Medical Jargon Out of Doctors' Visits”
Related video: Reporter Laura Landro discusses health literacy

More News …

Health Literacy Innovations Press Releases

Health Literacy Innovations Announces 2011 Health Literacy Innovators Award Winners

Bethesda, Md. (October 20, 2011) Health Literacy Innovations, creators of the Health Literacy Advisor™ and Spanish HLA—Asesor de Comunicación en Salud™, the nation's first interactive health literacy software tool, today announced the winners of the 2011 National Health Literacy Innovators Award contest.

Selected from more than 50 extremely competitive applications, HLI congratulates each of the first place winners in the following categories:

Champion Award: Demonstrated commitment to excellence in health literacy within an organization.
   WellPoint, Inc., Plain Language Initiative

ReadsEasy™ Publication Award: Demonstrated commitment to excellence in health literacy in printed information for consumers, such as brochures, pamphlets, and information sheets.
   Accordant Health Services, Web Library Articles

Clear Focus Multimedia Award: Demonstrated commitment to excellence in health literacy in a website or other form of communication, based on usability, design, and reaching a targeted audience.
   Health Care Service Corporation, eCards for Health

“The growing number of exceptional applications and the sophistication, quality, and level of commitment to health literacy and plain language shows us how quickly the health care industry is responding to the demanding challenges health care providers now face,” said Aracely Rosales, HLI's chief content and multi-lingual director. “HLI would also like to thank its judges whose health literacy insight and knowledge rewarded best practices in health literacy, which helps to ensure that consumers, of all reading levels, have a better chance of understanding their health information,” said Rosales.

The 2011 National Health Literacy Innovators judges are:

  • Ariella Herman, Ph.D, Research Director, UCLA / J&J Health Care Institute, 2010 Health Literacy Innovator Award, Champion Award
  • Carolyn Cocotas, Senior Vice President, Quality and Corporate Compliance, F.E.G.S., Health and Human Services System, IOM Health Literacy Task Force Member
  • Cecilia (Ceci) and Leonard (Len) Doak, Principles of Patient Learning Assoc. Inc., and authors of Teaching Patients with Low Literacy Skills
  • Julie McKinney, LINCS Health Literacy List Moderator, World Education, Inc.
  • Linda Johnston Lloyd, M.Ed, Health Literacy Consultant and Retired Senior Advisor for Health Resources and Services Administration (HRSA), chair of the HRSA Health Literacy Work Group and member of the Department of Health and Human Services (HHS) Health Literacy Work Group
  • Marycelis Keiser, MPH, CHES, Healthcare Strategy & Communications Consultant
  • Matilde Alvarado, R.N., M.S.N., Coordinator Minority Health Education and Outreach Division for the Application of Research Discoveries, National Heart, Lung, and Blood Institute, NIH, U.S. Department of Health and Human Services
  • Greg Smith, Executive Director, Florida Literacy Coalition, 2010 Health Literacy Innovator Award, ReadsEasy™ Publication Award
  • Silje Lier, MPH, Multimedia Advisor, Office of Disease Prevention and Health Promotion, U.S. Department of Health and Human Services
  • Julie Gazmararian, PhD, MPH, Associate Professor, Department of Epidemiology, Rollins School of Public Health, Emory University

2011 RUNNERS-UP

HLI congratulates the 2nd and 3rd place winner in each category:

Champion Award

  • 2nd place, Select Health of South Carolina Health Literacy Program
  • 3rd place, Accordant Health Services, Journey to Understanding and Action

ReadsEasy™ Publication Award

  • 2nd place, California Department of Public Health, An Ounce of Prevention
  • 3rd place, HealthEd Group, Blood Pressure and Your Health

Clear Focus Multimedia Award

  • 2nd place, The Cleveland Department of Public Health, Pandemic Influenza Social Media and Marketing Campaign
  • 3rd place, Texas Heart Institute at St. Luke's Episcopal Hospital
About Health Literacy Innovations
Knowing that “literacy” is the single most important indicator of a health outcome, Health Literacy Innovations (HLI) creates tools to help eliminate medical mistakes and confusion due to low health literacy. HLI's flagship product, the Health Literacy Advisor (in Spanish—Asesor de Comunicación en Salud™) is the nation's first, only, and most powerful health literacy software tool. As a “health literacy checker,” the HLA streamlines the review and simplification process by allowing users to assess the readability of their documents and then fix it using plain language principles. By replacing inefficiency with technology and knowledge, the HLA applies nine well-known readability indices and an interactive search-and-replace function to replace hard-to-read terms and phrases and medical jargon with plain language alternatives. The combination of these two functions, a document “grade” with a readability score/grade level, and the ReadsEasy™ stamp (a reward for good work) sets the HLA software apart from programs or readability indices alone. For more information, please visit HealthLiteracyInnovations.com or call 301-230-4966.

Health Literacy Innovations Announces the Spanish Health Literacy Advisor—Asesor de Comunicación en Salud

Bethesda, Md. (September 13, 2011) Health Literacy Innovations (HLI), creator of the Health Literacy Advisor (HLA), the nation's only interactive health literacy software tool, today launched the Spanish HLA—Asesor de Comunicación en Salud™.

Like its English counterpart, the Spanish HLA streamlines the health literacy review process. It scans, reviews, assesses, and helps to fix documents, giving creators of Spanish health information new efficiencies.

“Simplifying health information for the nation's 50.5 million Latino health consumers just got easier,” stated Aracely Rosales, HLI's chief content and multi-lingual director, who said the timing of the Spanish HLA is ideal. “With HHS' National Action Plan to Improve Health Literacy, the national reform bill and its call for health literacy, the Plain Language Act of 2010, state and employer requests, and the new Joint Commission standards, which ask for a 5th grade reading level, there is significant pressure on health care providers to comply with health literacy standards. The Spanish HLA helps health providers take care of all these industry mandates simply, efficiently, and cost-effectively,” stated Rosales.

The Spanish Health Literacy Advisor includes the following electronic readability indices:

  • Fry-Based (Gilliam-Peña-Mountain Formula)
  • Läsbarhetsindex (LIX)
  • Rate Index (RIX)
  • Crawford Grade Level Formula
  • Flesch Reading Ease Score (Huerta-Fernandez)
  • SOL Index (Spanish SMOG)

Unlike other readability programs that allege to review for health literacy, HLA works directly in Microsoft Word and cleans documents removing URLs, bullets, phone numbers, and names of cities and states before measuring for readability. With no need to cut and paste text into boxes, the HLA offers remarkable efficiency and reliability in the health literacy review. Additional features, such as “search and replace” eliminate the need for Internet searches or reliance on paper-based glossaries.

In celebration, and in support of National Hispanic Heritage month, September 15th to October 15th, HLI announced significant price drops for its English and Spanish Health Literacy Advisors.

About Health Literacy Innovations

Knowing that “literacy” is the single most important indicator of a health outcome, Health Literacy Innovations (HLI) creates tools to help eliminate medical mistakes and confusion due to low health literacy. HLI's flagship products, the Health Literacy Advisor™ (HLA), the nation's first interactive health literacy software tool, and the Spanish HLA—Asesor de Comunicación en Salud™ are revolutionizing the health literacy review process. By replacing inefficiency with technology and knowledge, the HLAs apply well-known readability indices and an interactive search-and-replace function that offers plain language replacement for tough words and medical jargon. The combination of these functions, a document “grade” with a readability score/grade level, and the “ReadsEasy”™ stamp (a reward for good work) sets the HLAs apart from readability indices alone. For more information, please visit http://www.HealthLiteracyInnovations.com or call 301-230-4966.

Back by Popular Demand, Health Literacy Innovations Launches the 2011 National Health Literacy Innovators Contest

Bethesda, Md. (June 22nd, 2011) — Health Literacy Innovations (HLI), creator of the Health Literacy Advisor, the nation's first interactive health literacy software tool today announced the launch of the 2011 National Health Literacy Innovators Award.

The contest, a national competition to reward innovators in health literacy, seeks the nation's best health literacy practices in print, in practice, and in the media. It is open to any company, organization or individual that can demonstrate excellence in health literacy in one of the three contest categories. Contest winners, one per category, receive three annual licenses of the Health Literacy Advisor.

“We are thrilled to launch the 2011 National Health Literacy Innovators Award and looking forward to seeing the year's best health literacy practices,” said HLA Chief Content Expert and Multilingual Director Aracely Rosales”. “This year, with HHS' Health Literacy Action Plan, the new reform bill, and the new Joint Commission standards for health literacy approaching, we anticipate even more innovation in health literacy programs and strategies,” said Rosales.

For information on contest rules and application forms, please visit http://HealthLiteracyInnovations.com/award

The 2011 National Health Literacy Innovators judges are:

  • Ariella Herman, Ph.D, Research Director, UCLA / J&J Health Care Institute, 2010 Health Literacy Innovator Award, Champion Award
  • Carolyn Cocotas, Senior Vice President, Quality and Corporate Compliance, F.E.G.S., Health and Human Services System, IOM Health Literacy Task Force Member
  • Cecilia (Ceci) and Leonard (Len) Doak, Principles of Patient Learning Assoc. Inc., and authors of Teaching Patients with Low Literacy Skills
  • Julie McKinney, LINCS Health Literacy List Moderator, World Education, Inc.
  • Linda Johnston Lloyd, M.Ed, Health Literacy Consultant and Retired Senior Advisor for Health Resources and Services Administration (HRSA), chair of the HRSA Health Literacy Work Group and member of the Department of Health and Human Services (HHS) Health Literacy Work Group
  • Marycelis Keiser, MPH, CHES, Healthcare Strategy & Communications Consultant
  • Matilde Alvarado, R.N., M.S.N., Coordinator Minority Health Education and Outreach Division for the Application of Research Discoveries, National Heart, Lung, and Blood Institute, NIH, U.S. Department of Health and Human Services
  • Greg Smith, Executive Director, Florida Literacy Coalition, 2010 Health Literacy Innovator Award, ReadsEasy™ Publication Award
  • Silje Lier, MPH, Multimedia Advisor, Office of Disease Prevention and Health Promotion, U.S. Department of Health and Human Services
About Health Literacy Innovations:

Knowing that “literacy” is the single most important indicator of a health outcome, Health Literacy Innovations (HLI),was founded to create tools to help eliminate medical mistakes and confusion due to low health literacy. HLI's flagship product, the Health Literacy Advisor (HLA), the nation's first interactive health literacy software tool, is revolutionizing the health literacy review process. By replacing inefficiency with technology and knowledge, the HLA applies nine well-known readability indices and an interactive search-and-replace function to replace hard-to-read terms and phrases and medical jargon with plain language alternatives. The combination of these two functions, a document “grade” with a readability score/grade level, and the ReadsEasyTM stamp (a reward for good work) sets the HLA software apart from programs or readability indices alone. For more information, please visit http://www.HealthLiteracyInnovations.com or call 301-230-4966.

Health Literacy Innovations & Medicaid Health Plans of America Announce New Strategic Partnership

Bethesda, Md. (June 9th, 2011) — Health Literacy Innovations (HLI), creator of the Health Literacy Advisor (HLA), the nation's first interactive health literacy software tool, and Medicaid Health Plans of America (MHPA), the leading trade association solely focused on representing Medicaid health plans, today announced a new strategic alliance.

As an MHPA Advantage partner, HLI will help support MHPA members to understand and respond to the myriad of new health literacy requirements and standards the health care industry now demands.

“With HHS' National Action Plan to Improve Health Literacy, the national reform bill which calls for health literacy responsibility, the Plain Language Act of 2010, and growing requests from states and employers to produce materials at or lower than 6th grade reading level, there is increasing pressure on our members to comply with health literacy standards, says MHPA CEO Thomas Johnson. “Through our new partnership with HLI, we are confident our members that need ease and simplification in the review of their materials for consumers will find the HLA a tremendous asset, he says.

A revolutionary software tool to help improve printed materials for consumers and patients, the HLA allows users to streamline the health literacy review process to meet health literacy standards now being required by the government, accrediting bodies, and employers. Unlike other readability programs that allege to review for health literacy, the HLA works directly in Microsoft Word and cleans documents removing URLs, bullets, and phone numbers, and names of cities and states before measuring for readability. With no need to cut and paste text into boxes, the HLA offers remarkable efficiency and reliability in the simplification process.

“Our new partnership with MHPA advances our joint goals to develop and advance public policy that controls costs and improves access and delivery of quality health care to Medicaid members, states HLA Chief Content Expert and Multilingual Director Aracely Rosales. “We look forward to a productive and exciting new partnership, she concludes.

About Health Literacy
In the U.S., an individual's ability to understand and act on medical instructions and information - "health literacy" is a stronger predictor of health status than age, income, employment, education, race, or ethnicity. Studies have documented gaps between the way health information is presented and the ability of most Americans to understand and act on it. Low health literacy puts consumers at risk: people with poor health literacy remain in the hospital more days per admission, have increased ER and doctors' visits, and even earlier deaths.

About HLI

Knowing that “literacy” is the single most important indicator of a health outcome, Health Literacy Innovations (HLI), creates tools to help eliminate medical mistakes and confusion due to low health literacy. HLI's flagship product, the Health Literacy Advisor (HLA), is the nation's first interactive health literacy software tool. A simple add-in to Microsoft Word, the HLA is revolutionizing a labor intensive review process with a powerful new software tool to help communicators evaluate, standardize, and produce clear health information. The HLA applies nine well-known readability indices and an interactive search-and-replace function that allows users to set desired reading levels, evaluate a document's readability level, track problems areas, and then replace hard-to-read terms and phrases with plain language alternatives. A ReadsEasy™ stamp (and virtual cheer) appear when users meet their desired readability level. Together, these functions set the HLA apart from other tools not designed for health literacy. For more information visit www.HealthLiteracyInnovations.com or call 301-230-4966.

About MPHA

Medicaid Health Plans of America (MHPA) is the leading trade association solely focused on representing Medicaid health plans. MHPA provides advocacy, research and organized forums that support the development of policy solutions to enhance the delivery of quality health care. For more information, visit Medicaid Health Plans of America at http://www.mhpa.org or email at info@mhpa.org.

Pro-Change Selects the Health Literacy Advisor to Ensure Plain Language — Announces New Licensing Agreement with Health Literacy Innovations

Bethesda, Md. — (May 12, 2011) — Health Literacy Innovations, creator of the Health Literacy Advisor, the nation's first interactive health literacy software tool, today announced a new licensing agreement with Pro-Change Behavior Systems, Inc., a privately- held research and development company whose goal is to improve health through using the Transtheoretical Model of Behavior Change through computer and coaching based programs.

Effectively immediately, Pro-Change will use the Health Literacy Advisor to help ensure the use of plain language standards and compliance to health literacy principles for Pro-Change's behavior change programs, initially with three grant funded projects promoting health behavior changes with special populations. Two of the grants are for the nation's veterans, one which focuses on multiple health behavior changes for veterans receiving treatment for post-traumatic stress syndrome (PTSD), the other which focuses on smoking cessation through computer and text-based messaging. The third grant, Healthy Pregnancy: Step by Step, is for underserved pregnant women in community health centers. This program targets smoking cessation, stress management, and healthy eating and will be tested with women from Connecticut, New York, and Rhode Island.

“Consumers cannot effectively change their health behavior until they can read and understand the information the health care industry produces,” says Leanne M. Mauriello, Ph.D. Vice President of Research and Product Development, Pro-Change Behavior Systems, Inc. “The Health Literacy Advisor helps us to create materials that are clear, simple, and written at a level that consumers can read,” she said.

“We welcome Pro-Change to the growing list of companies using the Health Literacy Advisor to speed up the health materials simplification process and applaud its commitment to health literacy,” said Health Literacy Innovations' Chief Content Expert and Multilingual Director Aracely Rosales. “With the Health Literacy Advisor, Pro-Change is better equipped to implement the goals of the HHS' National Action Plan to Improve Health Literacy and to help the populations it serves nationally.”

About Health Literacy Innovations

Knowing that “literacy” is the single most important indicator of a health outcome, Health Literacy Innovations (HLI), creates tools to help eliminate medical mistakes and confusion due to low health literacy. HLI's flagship product, the Health Literacy Advisor (HLA), is the nation's first interactive health literacy software tool. A simple add-in to Microsoft Word, the HLA is revolutionizing a traditionally antiquated, and labor intensive literacy review process with a powerful new software tool to help communicators evaluate, standardize, and produce clear health information. Unique in design, the HLA applies nine well-known readability indices and an interactive search-and-replace function that allows users to set desired reading levels, evaluate a document's readability level, track problems areas, and then replace hard-to-read terms and phrases with plain language alternatives. An HLA ReadsEasy™ stamp (and virtual cheer) appear when users meet their desired readability level. Together, these functions set the HLA software apart from other tools not designed for health literacy. For more information visit www.HealthLiteracyInnovations.com or call 301-230-4966.

About Pro-Change

Pro-Change Behavior Systems, Inc., a certified Women Business Enterprise, is the leading research and development company for computer- and coaching-based programs for changing multiple health risk behaviors. Based on the Transtheoretical Model developed by founder Dr. James O. Prochaska, Pro-Change programs are for entire populations and are uniquely tailored to each individual. Pro-Change programs have produced unprecedented impacts on multiple behaviors to enhance health and reduce health care costs. In 2009, Pro-Change's LifeStyle Management Programs for Stress Management, Depression Prevention, Weight Management, Exercising Regularly, Smoking Cessation, and Medication Adherence won the URAC Gold Award for Best Practices in Health Management. For more information about Pro-Change, please visit www.prochange.com.

Health Literacy Innovations Announces New Licensing Agreements

Bethesda, Md. — (April 6, 2011) — Health Literacy Innovations, creator of the Health Literacy Advisor, the nation's first interactive health literacy software tool, today announced new licensing agreements with the following organizations:

  • Rocky Mountain Health Plans
  • The Cleveland Health Network
  • Delta Dental of Wisconsin
  • Midwestern University
  • Daggerwing Health
  • Randolph Hospital
  • MEDecision
  • Sanford Health
  • Lehigh Valley Health Network
  • TriStar Health System
  • Lourdes Health System
  • Avalere Health

“We welcome these new organizations to the Health Literacy Innovations' family and applaud their efforts to simplify information to consumer” said Health Literacy Innovations' Chief Content Expert and Multilingual Director Aracely Rosales. “Now consumers will have an even better chance to understand, read, and act on their health care information.”

About Health Literacy Innovations

Knowing that “literacy” is the single most important indicator of a health outcome, Health Literacy Innovations (HLI), creates tools to help eliminate medical mistakes and confusion due to low health literacy. HLI's flagship product, the Health Literacy Advisor (HLA), is the nation's first interactive health literacy software tool. A simple add-in to Microsoft Word, the HLA is revolutionizing a traditionally antiquated, and labor intensive literacy review process with a powerful new software tool to help communicators evaluate, standardize, and produce clear health information. Unique in design, the HLA applies nine well-known readability indices and an interactive search-and-replace function that allows users to set desired reading levels, evaluate a document's readability level, track problems areas, and then replace hard-to-read terms and phrases with plain language alternatives. An HLA ReadsEasy™ stamp (and virtual cheer) appear when users meet their desired readability level. Together, these functions set the HLA software apart from other tools not designed for health literacy. For more information visit www.HealthLiteracyInnovations.com or call 301-230-4966.

Health Literacy Innovations Announces Winners of 2010 National Health Literacy Innovators Award

Bethesda, Md. — (October 28, 2010) — Health Literacy Innovations, creator of the Health Literacy Advisor, the nation's first interactive health literacy software tool, today announces the winners of the 2010 National Health Literacy Innovators Award contest.

The contest, a national competition to reward innovators in health literacy and in celebration of October, National Health Literacy Month, was judged by a prestigious list of health literacy experts and funded by an anonymous health literacy donor. The winners of the 2010 National Health Literacy innovators Award, to receive a cash award, certificate, and recognition are:

  • ReadsEasy™ Publication Award: Florida Literacy Coalition, Orlando, FL - Women's Health: A Special Addition to Staying Healthy
  • Champion Award: Dr. Ariella Herman, Ph.D., Los Angeles, Calif., UCLA / J & J Health Care Institute
  • Clear Focus Multi-Media Award: Neighborhood Health Plan, Boston, Mass. Neighborhood Health Plan Usability Website

“We received more than 50 outstanding applications to the first annual Health Literacy Innovator award,” says Aracely Rosales, Health Literacy Innovations Chief Content Expert and Multilingual Director. “These organizations represent state-of-the-art health literacy innovators in publications, initiatives and leaders, and challenged our judges on finding the top choices in each category. We thank the judges for their time and effort to help us identify exemplary examples of excellence in plain language and health literacy principles, and look forward to next year's competition,” says Rosales.

The list of prestigious 2010 Health Literacy Innovator Award Judges are:

  • Carolyn Cocotas, Senior Vice President, Quality and Corporate Compliance, F.E.G.S., Health and Human Services System & IOM Health Literacy Task Force Member, New York
  • George Flouty, MD, Medical Director, Pfizer N.Y., Founding member of Pfizer's Health Literacy Initiative (retired)
  • Julie Gazmararian, PhD, MPH, Associate Professor, Department of Epidemiology, Rollins School of Public Health, Emory University Atlanta
  • Linda Johnston Lloyd, MEd Health Literacy Consultant and Retired U.S. Department of Health and Human Services, Health Resources and Services Administration Health, Literacy Coordinator
  • Marycelis Keiser, MPH, CHES, Director, Pfizer Inc., Primary Care Business Unit
  • Julie McKinney, LINCS Health Literacy List Moderator, World Education, Inc.
  • Guadalupe Pacheco, Jr., M.S.W, Special Assistant to the Director, Office of Minority Health, Office of Public Health and Science U.S. Department of Health and Human Services, Washington, DC
About Health Literacy Innovations
Knowing that “literacy” is the single most important indicator of a health outcome, Health Literacy Innovations (HLI) was founded to create tools to help eliminate medical mistakes and confusion due to low health literacy. HLI's flagship product, the Health Literacy Advisor (HLA), the nation's first interactive health literacy software tool, is revolutionizing the health literacy review process. By replacing inefficiency with technology and knowledge, the HLA applies nine well-known readability indices and an interactive search-and-replace function to replace hard-to-read terms and phrases and medical jargon with plain language alternatives. The combination of these two functions, a document “grade” with a readability score/grade level, and the ReadsEasy™ stamp (a reward for good work) sets the HLA software apart from programs or readability indices alone. For more information, please visit www.HealthLiteracyInnovations.com or call 301-230-4966.

Health Literacy Innovations Announces New Licensing Agreements

Bethesda, Md. — (September 1, 2010) — Health Literacy Innovations, creators of the Health Literacy Advisor, the nation's first interactive health literacy software tool, today announced the following organizations have signed new agreements to license the Health Literacy Advisor:

  • Bay Pines VA Healthcare System
  • CalOptima
  • The Missouri Area Health Centers
  • University of Nebraska Medical Center
  • Prime Therapeutics
  • Northeast Nebraska Public Health Department
  • Low Country Health Care System
  • Odyssey HealthCare, Inc.
  • Blue Cross Blue Shield of Minnesota

“We applaud these organizations that recognize the importance of simplifying information to consumers, and welcome them to the Health Literacy Innovations' family,” said Aracely Rosales, Chief Content Provider and Director, Multi-Cultural, Health Literacy Innovations. “By streamlining the health literacy review process and using technology as one part of the health literacy review process, we are confident the nation's consumers will have an even better chance to understand, read, and act on their health care information.”

About Health Literacy Innovations

Knowing that “literacy” is the single most important indicator of health outcomes, Health Literacy Innovations, (HLI) was founded to create tools to help eliminate medical mistakes and confusion due to low health literacy. In 2007, HLI launched the Health Literacy Advisor (HLA), the nation's first interactive health literacy software tool, which is revolutionizing the health literacy review process. By replacing inefficiency with technology and knowledge, the HLA gives writers of all skill sets a simple tool to produce health information for consumers. An add-in to Microsoft Word, the HLA applies nine well-known readability indices and an interactive search-and-replace function to replace hard-to-read terms and phrases and medical jargon with plain language alternatives. The combination of these two functions, the ability to “stamp” a document with a readability score/grade level, and the ReadsEasy stamp (which rewards users for good work) sets the HLA software apart from programs or readability indices alone. For more information, please visit www.HealthLiteracyInnovations.com or call 301-230-4966.

Health Literacy Innovations Announces 1st Annual Health Literacy Innovator Award — Anonymous Donor Offers Prize Money To Winners

Bethesda, Md. — (June 10, 2010) — Health Literacy Innovations (HLI), creators of the Health Literacy Advisor (HLA), the nation's first interactive health literacy software tool, today announced the 1st Annual “National Health Literacy Innovator Award,” a national competition to award innovators in health literacy.

Submissions will be evaluated in three categories:

  • Champion Award: Demonstrated commitment to health literacy in an organization.
  • ReadsEasy Publication Award: Demonstrated commitment to health literacy in printed information to consumers, such as brochures, pamphlets, or information sheets.
  • Clear Focus Multi-Media Award: Demonstrated commitment to excellence in health literacy in a web site or other form of communication, based on usability, design, and reaching a targeted audience.

The list of prestigious 2010 Health Literacy Innovator Award Judges are:

  • Carolyn Cocotas, Senior Vice President, Quality and Corporate Compliance, F.E.G.S., Health and Human Services System & IOM Health Literacy Task Force Member, New York
  • Cecilia (Ceci) and Leonard (Len) Doak, Principles of Patient Learning Assoc. Inc., and authors of Teaching Patients with Low Literacy Skills, Palm Desert, California
  • George Flouty, MD, Medical Director, Pfizer N.Y., Founding member of Pfizer's Health Literacy initiatives (retired)
  • Julie Gazmararian, PhD, MPH, Associate Professor, Department of Epidemiology, Rollins School of Public Health, Emory University Atlanta
  • Linda Johnston Lloyd, MEd Health Literacy Consultant and Retired U.S. Department of Health and Human Services, Health Resources and Services Administration Health, Literacy Coordinator
  • Marycelis Keiser, MPH, CHES, Director, Pfizer Inc, Primary Care Business Unit
  • Julie McKinney, LINCS Health Literacy List Moderator, World Education, Inc.
  • Guadalupe Pacheco, Jr., M.S.W, Special Assistant to the Director, Office of Minority Health, Office of Public Health and Science U.S. Department of Health and Human Services, Washington, DC

Details & deadlines:

  • Winners/ category will receive a $300 donation to the charity of their choice and three HLA licenses
  • The application deadline is August 30, 2010 winners will be announced October 2010 in celebration of National Health Literacy Month.
  • For an application, please visit www.HealthLiteracyInnovations.com

About Health Literacy Innovations

Knowing that “literacy” is the single most important indicator of health outcomes, Health Literacy Innovations, (HLI) was founded to create tools to help eliminate medical mistakes and confusion due to low health literacy. In 2007, HLI launched the Health Literacy Advisor (HLA), the nation's first interactive health literacy software tool, which is revolutionizing the health literacy review process. By replacing inefficiency with technology and knowledge, the HLA gives writers of all skill sets a simple tool to produce health information for consumers. An add-in to Microsoft Word, the HLA applies six well-known readability indices and an interactive search-and-replace function to replace hard-to-read terms and phrases and medical jargon with plain language alternatives. The combination of these two functions, the ability to “stamp” a document with a readability score/grade level, and the ReadsEasy stamp (which rewards users for good work) sets the HLA software apart from programs or readability indices alone. For more information, please visit www.HealthLiteracyInnovations.com or call 301-230-4966.

Health Literacy Innovations Announces License Agreement with Neighborhood Health Plan

Bethesda, Md. — May 20, 2010 — Health Literacy Innovations today announced Neighborhood Health Plan (NHP), a Boston-based not-for-profit health plan, has signed an agreement with Health Literacy Innovations to license the Health Literacy Advisor, the nation's first interactive health literacy software tool.

Ranked as both one of the top five Medicaid health plans in the country and one of the top 50 commercial health plans in America two years running according to a joint ranking by U.S.News & World Report and the National Committee for Quality Assurance (NCQA), NHP is the first health plan in Massachusetts to use the Health Literacy Advisor, signaling its growing commitment to health literacy as a crucial component in consumer health compliance.

“NHP is excited to use the HLA to better communicate with our members,” said Carla Bettano, Vice President of Business Development, “Many of our members have chronic health conditions, and the Health Literacy Advisor tool will assist our team in making sure members understand health-related information.”

About Health Literacy Innovations

Knowing that “literacy” is the single most important indicator of health outcomes, Health Literacy Innovations, (HLI) was founded to create tools to help eliminate medical mistakes and confusion due to low health literacy. In 2007, HLI launched the Health Literacy Advisor (HLA), the nation's first interactive health literacy software tool, which is revolutionizing the health literacy review process. By replacing inefficiency with technology and knowledge, the HLA gives writers of all skill sets a simple tool to produce health information for consumers. An add-in to Microsoft Word, the HLA applies six well-known readability indices and an interactive search-and-replace function to replace hard-to-read terms and phrases and medical jargon with plain language alternatives. The combination of these two functions, the ability to “stamp” a document with a readability score/grade level, and the ReadsEasy stamp (which rewards users for good work) sets the HLA software apart from programs or readability indices alone. For more information, please visit www.HealthLiteracyInnovations.com or call 301-230-4966.

About NHP

Neighborhood Health Plan (NHP) is a not-for-profit health insurer serving more than 200,000 members across Massachusetts, offering a wide array of competitive Medicaid and commercial products. Working in partnership with community health centers and other community-responsive providers, NHP focuses on offering members access to care from over 2,800 primary care physicians and over 10,400 specialists in over 300 primary care locations throughout Massachusetts. Central to Neighborhood Health Plan's mission, we place special emphasis on serving culturally diverse, traditionally underserved, and vulnerable populations. For more information, visit www.nhp.org.

“America's Best Health Insurance Plans" is a trademark of U.S. News & World Report.

Health Literacy Innovations and URAC to Offer Plain Language Webinars
Series to Focus on Material Development and Design

Bethesda, Md. — April 7, 2010 — Health Literacy Innovations, creators of the Health Literacy Advisor, the nation's first interactive health literacy software, announced today a new webinar series — “Plain Language Materials Development: Write it Clear, Write it in Plain Language,” — that will be offered May 13 and June 14, 2010.

The webinars will outline best practices for development of easy-to-read materials. The series is being offered through URAC, an independent, non-profit organization, well-known as a leader in promoting health care quality through its accreditation, education and measurement programs. The webinars will be lead by Aracely Rosales, Health Literacy Innovations' Chief Content and Multi-Lingual Director. Rosales is a national expert and leader in plain language materials development.

The webinars will take place:

  • Thursday, May 13 — 2:00 - 3:30pm EST
  • Monday, June 14 — 2:00 - 3:30pm EST

This training will present strategies to help participants understand readability tools and how to assess their materials for readability. Through experiential exercises, participants will also learn effective methods for developing materials with user-friendly design.

Continuing Education credits will be available. To register or to learn more information about the webinar please visit
http://www.urac.org/accreditationEducation/calendar10.aspx

About URAC

URAC, an independent, nonprofit organization, is well known as a leader in promoting health care quality through its accreditation and certification programs. URAC offers a wide range of quality benchmarking programs and services that keep pace with the rapid changes in the health care system, and provide a symbol of excellence for organizations to validate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in establishing meaningful quality measures for the entire health care industry. For more information, visit www.urac.org.

About Health Literacy Innovations

Knowing that “literacy” is the single most important indicator of health outcomes, Health Literacy Innovations, (HLI) was founded to create tools to help eliminate medical mistakes and confusion due to low health literacy. In 2007, HLI launched the Health Literacy Advisor (HLA), the nation's first interactive health literacy software tool, which is revolutionizing the health literacy review process. By replacing inefficiency with technology and knowledge, the HLA gives writers of all skill sets a simple tool to produce health information for consumers. An add-in to Microsoft Word, the HLA applies six well-known readability indices and an interactive search-and-replace function to replace hard-to-read terms and phrases and medical jargon with plain language alternatives. The combination of these two functions, the ability to “stamp” a document with a readability score/grade level, and the ReadsEasy™ stamp (which rewards users for good work) sets the HLA software apart from programs or readability indices alone. For more information, please visit www.HealthLiteracyInnovations.com or call 301-230-4966.

Release of Health Literacy & Plain Language Resource Guide
Health Literacy Innovations Announces a 15% Holiday Sale

Bethesda, Md. — December 17, 2008 — In celebration of the holidays and the health care industry's growing commitment to health literacy, Health Literacy Innovations, creator of the Health Literacy Advisor (HLA), the nation's first interactive health literacy software tool, today announces a 15% discount on purchases made before Jan. 15th, 2009.

"This holiday season we want to share the gift of health literacy to companies seeking an innovative way to produce and enhance clear communications for consumers," says Aracely Rosales, Chief Content Expert and Multilingual Director, Health Literacy Innovations. "As a continuing hope to improve health literacy outcomes, the HLA gives health care communicators a cutting-edge tool to assess materials' reading level and like a spell checker, offers more than 10,000 interchangeable terms in plain English when jargon and big words compromise clarity."

To learn more about the Health Literacy Advisor's visit features, watch the demo at www.HealthLiteracyInnovations.com/demo. To order the HLA and receive the 15% discount, please visit http://HealthLiteracyInnovations.com/products/pricing.

About Health Literacy Innovations

Health Literacy Innovations, a social entrepreneurship company headquartered in Bethesda, Md., creates innovative tools to enhance health literacy. Its flagship tool, the Health Literacy Advisor (HLA), is the nation's first interactive health literacy software. As an innovation in health literacy, the HLA streamlines the review process, by combining six different electronic readability indices to assess document reading level and a powerful search-and-replace function to offer users plain language alternatives for word choices that compromise clarity. It is the only software product on the market that scrubs a document — ignores phone numbers, URLs, headings, and bullets — before it calculates readability, giving users an accurate readability score. The HLA also dutifully rewards writers for achieving a 6th grade reading level by inserting a "Reads Easy" stamp within their document for a job well done. Health Literacy Innovations believes if it can empower communicators to create, produce, print, display, share, and advertise clear health information, it can help improve health care outcomes one word at a time. For more information visit www.HealthLiteracyInnovations.com or call 301-230-4966.

Health Literacy Innovations Signs Agreement with Affinity Health Plan

BETHESDA, MD. Mar. 27, 2008 — Health Literacy Innovations, a company that creates tools for health literacy, today announces Affinity Health Plan, a not-for-profit managed care company based in New York City, has signed an agreement with Health Literacy Innovations to license the Health Literacy Advisor, the nation's first interactive health literacy software tool.

"Affinity is excited to use the Health Literacy Advisor in order to better communicate with our 200,000+ members," said Carolyn Cocotas, Affinity's director of community health innovation and co-chair of AHIP's Health Literacy Taskforce. "Many of our members have chronic health conditions, and the Advisor tool will assist our team in making sure members understand health-related information."

About Health Literacy Innovations

Health Literacy Innovations, a social entrepreneurship company, headquartered in Bethesda, Md., creates innovative tools to enhance health literacy. Knowing that low health literacy hurts patient care, and that literacy is a stronger predictor of health than age, education, race or ethnicity or income, Health Literacy Innovations introduces the Health Literacy Advisor, the nation's first interactive health literacy software. Health Literacy Innovations believes if it can empower communicators to create, produce, print, display, share, advertise - health literate information, it can help to improve health care outcomes and improve health care communication one word at a time. For more information visit www.HealthLiteracyInnovations.com or call 301-230-4966.

About Affinity

Affinity Health Plan is an independent, not-for-profit managed care plan designed to serve the needs of low-income residents of the New York metropolitan area. It provides health care coverage through five programs, including Child Health Plus, Family Health Plus, Medicaid, Medicare, and UniCare. Founded in 1986, Affinity serves more than 208,000 Members in an area that includes New York City, Long Island, and the surrounding counties of Westchester, Rockland and Orange. For more information about Affinity Health Plan, visit AffinityPlan.org or call 1.866.247.5678.

Health Literacy Innovations Supports URAC's Proposed New Health Literacy Standard

BETHESDA, MD. Mar. 19, 2008 — Health Literacy Innovations, a company that creates tools for health literacy, today announces that URAC (www.urac.org), an independent, nonprofit organization which promotes quality through accreditation and education programs, has for the first time included health literacy in its core standards, signifying the growing importance of health literacy in quality.

And while this standard, among others, is open for public comment until April 14, 2008, Health Literacy Innovations Chief Content Expert and Multi-Cultural Director Aracely Rosales believes this is outstanding news for the nation's health care consumers.

"In our industry, where there are few health literacy standards and those that exist are not consistent, the notion that URAC is even considering a health literacy standard is tremendous progress and a great recognition of how health literacy affects health care outcomes," says Rosales. "We are excited by this prospect and hope this standard as a first step toward understanding health literacy and its affect on consumers will not only be accepted by the URAC community, but put to use by the health care industry," she concludes.

"Health literacy is a critical issue affecting how consumers understand their health care plans, the costs involved in their choices, and health care outcomes," said Alan P. Spielman, URAC's president and CEO. "URAC is dedicated to creating standards that enhance consumer education and empowerment because we believe this has a direct impact on quality and patient safety. Consumers need information to make good decisions, but that information is only useful when it is presented in an understandable format," Spielman concludes.

About URAC

URAC, an independent, nonprofit organization is well-known as a leader in promoting health care quality through its accreditation and education programs. URAC offers a wide range of quality benchmarking programs and services that keep pace with the rapid changes in the health care system, and provide a symbol of excellence for organizations to validate their commitment to quality and accountability. Through its broad-based governance structure and an inclusive standards development process, URAC ensures that all stakeholders are represented in establishing meaningful quality measures for the entire health care industry. For more information, visit www.urac.org.

About Health Literacy Innovations

Health Literacy Innovations, a social entrepreneurship company, headquartered in Bethesda, Md., creates innovative tools to enhance health literacy. Knowing that low health literacy hurts patient care, and that literacy is a stronger predictor of health than age, education, race or ethnicity or income, Health Literacy Innovations introduces the Health Literacy Advisor, the nation's first interactive health literacy software. Health Literacy Innovations believes if it can empower communicators to create, produce, print, display, share, advertise - health literate information, it can help to improve health care outcomes and improve health care communication one word at a time. For more information visit www.HealthLiteracyInnovations.com or call 301-230-4966.

Health Literacy Innovations Announces Holiday Sale

BETHESDA, MD. Dec. 13, 2007 — In celebration of the holiday spirit, Health Literacy Innovations announces a sale. From now until January 15, 2008, the Health Literacy Advisor will be offered at a 20% discount off the purchase price.

"In the spirit of creating clear communication materials for all health consumers, we are offering a holiday sale to health plans and others interested in our interactive tool," says Aracely Rosales, a nationally recognized health literacy expert and Chief Content Expert and Multi-lingual Director for Health Literacy Innovations.

"With six readability indices, including the use of the electronic Fry, we are for the first time automating the health literacy review process, bringing great efficiency and cost effectiveness to communicators working hard to simplify health information for consumers," says Rosales. "This holiday season we can think of no better investment for the nation's health consumers, but to be able to understand, read, and act on their health information," she notes.

To take advantage of this sale, visit HealthLiteracyInnovations.com/products/order before January 15th and enter the promotion code HOLIDAY20.

Health Literacy Innovations produces the Health Literacy Advisor, the nation's first interactive health literacy software tool, to help communicators create health information in clear language. Today, the product is being used by Blue Cross Blue Shield Plans, health departments, hospitals, insurance companies, and other health care providers.

About Health Literacy Innovations

Health Literacy Innovations, a privately-held company headquartered in Bethesda, Md., creates innovative tools to enhance health literacy. Knowing that low health literacy hurts patient care, and that literacy is a stronger predictor of health than age, education, race or ethnicity or income, Health Literacy Innovations introduces the Health Literacy Advisor, the nation's first interactive health literacy software. Health Literacy Innovations believes if it can empower communicators to create, produce, print, display, share, advertise - health literate information, it can help to improve health care outcomes and improve health care communication one word at a time.

Health Literacy Innovations Releases New Survey on Medicaid Health Literacy Guidelines

BETHESDA, MD. Sept. 26, 2007 — Sixty-six percent of all Medicaid agencies call for at least a 6th grade reading level for written health material, making this standard the most popular among states, according to a new survey by Health Literacy Innovations, a company that creates tools to enhance health literacy.

The survey, "A National Survey of Medicaid Guidelines for Health Literacy," represents a snapshot of the state's health literacy standards for Medicaid recipients. Among other trends, the survey reveals:

The majority - 90% - of all states have specific readability guidelines for their Medicaid materials.

  • 56% call for a 6th grade reading level.
  • 66% call for a 6th grade reading level or a range that includes 6th grade.
  • 14% call for a 4th grade reading level.
  • 6% call for a reading level between 4th and 6th grade.
  • 2% call for a 3rd grade reading level.

"This growing trend toward lower readability levels in the Medicaid program is important news for states nationwide and for the health care community in general," says Aracely Rosales, Chief Content Expert and Multi-lingual Director, a nationally recognized health literacy expert and Health Literacy Innovations partner. "It not only reveals that states are requesting clear language for their Medicaid members, and at a level that takes real work, but shows a positive trend toward closing the gap between what consumers can understand and can read, and the information the health care industry produces, which today is about a 10th grade reading level," says Rosales.

The results of the survey, including state reading level requirements for printed material, is available as a PDF file: HLI_Medicaid_Survey.pdf

AHIP Partners with Health Literacy Innovations

Washington, DC Mar. 26, 2007 — America's Health Insurance Plans (AHIP) is pleased to announce a strategic partnership with Health Literacy Innovations, a software company offering a revolutionary new tool for companies and individuals who are interested in promoting clear health communication and improving printed materials for consumers and patients.

In the United States, an individual's ability to understand and act on medical instructions and information ("health literacy") is a stronger predictor of health status than age, income, employment, education, race, or ethnicity.

Studies have documented gaps between the way health information is presented and the ability of most Americans to understand and act on it.

Low health literacy puts consumers at risk: studies have documented, e.g., that people with poor health literacy remain in the hospital more days per admission, and have more difficulty using metered inhalers for their asthma than those with better health literacy skills.

As discussed in the November/December issue of Coverage Magazine, the aggregate financial burden that results from low health literacy and lack of attention to principles of clear health communication is estimated to be $58 billion. For example, medication errors are often the result of a lack of understanding about how to take drugs.

Health Literacy Innovations is the newest AHIP Solutions partner. The company has created what it believes is the nation's first "health literacy checker," an interactive software tool designed to help communicators create clear health information and conform to principles of clear health communication.

AHIP is committed to the issue of health literacy and welcomes the new tool.

"In an era when patients, and especially those with chronic conditions, take a greater role in their health care, this partnership provides a valuable tool to assist health plans with presenting information in ways that make it easy for patients to understand and act on," said Karen Ignagni, President and CEO of AHIP.

A growing number of companies are subjecting their materials to "health literacy review" as they are developed.

"Given our expertise in health literacy, we know that creating clear health care information requires a greater effort than just moving text or using bullets to reduce reading grade levels," said Health Literacy Innovations Founder Aileen Kantor. "We hope that by offering the health care industry a comprehensive tool to help with content, readability levels, clarity, even design, and by giving them a means to replace clunky terms or medical jargon with clear language, we can help improve health care outcomes one word at a time."

The Health Literacy Advisor streamlines the health literacy review process for many materials. It applies electronic readability indices, including the Fry-based formula, and taps into a glossary of more than 9,000 interchangeable terms. The program, which is an add-on to Microsoft Word, operates like a "spell-checker" and scans a document for its readability and literacy level. If it finds words or terms that compromise readability, it highlights those words and offers alternatives.

Are Drug Labels Prescriptions for Mistakes?
New Health Literacy Tool Helps Industry Make Health Information Health Literate

BETHESDA, Md., Nov. 30, 2006 /PRNewswire/ — A new Annals of Internal Medicine study shows that many Americans do not take their medications for one simple reason: they don't understand what the medication label says or are unable to follow the label's instructions.

In fact, some 90 million Americans – roughly half the adult population – do not understand what the health care industry is trying to tell them. Otherwise known as "low health literacy," this growing public health issue not only increases the cost of care, but adversely impacts patient care; when patients do not understand their health care, they will not receive the care they need.

This problem includes printed information the health care industry creates — medication inserts and prescription labels, patient brochures and instructions sheets, informed consent forms, and web sites, among other information that reaches the nation's health consumers on a daily basis.

To help simplify health information before it gets to the consumer, Health Literacy Innovations introduces the Health Literacy Advisor(TM), the nation's first software tool to help make health information health literate.

As a "health literacy checker," the Health Literacy Advisor streamlines the health literacy review process using electronic readability indices, including the Fry-based formula, and taps into a glossary of more than 8,000 interchangeable terms. The program, which is add-on to Microsoft Word, operates like a "spell-checker" and scans a document for its readability and its health literacy. If it finds words or terms that reduce health literacy, it will highlight those words and offer an alternative.

The Health Literacy Advisor is ideal for any health care provider, insurer, pharmaceutical company, hospital, association, government agency, or other entity who wants to make health information health literate.